Privacy Policy

Last updated: March 16, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Impact Capital, 701 5th Ave Ste 4200, WA 98104.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: Washington, United States

  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

  • Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.

    We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Impact Capital, accessible from www.impactcapital.org.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

  • Tracking and Performance Cookies

    Type: Persistent Cookies

    Administered by: Third Parties

    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of Our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your Personal Data in the following situations:

  • With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your Personal Data with Our business partners to offer You certain products, services or promotions.
  • With other users: If Our Service offers public areas, when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods ("up to") and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:

  • Account Information

    • User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure to handle any post-termination issues or resolve disputes.

  • Customer Support Data

    • Support tickets and correspondence: up to 24 months from the date of ticket closure to resolve follow-up inquiries, track service quality, and defend against potential legal claims
    • Chat transcripts: up to 24 months for quality assurance and staff training purposes.

  • Usage Data

    • Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection, which allows us to analyze trends while respecting privacy principles.

    • Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.

  • Marketing Data

    • Email Marketing: retained until you unsubscribe or up to 24 months from your last engagement (last email opened or clicked), whichever comes first.

Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.

We may retain Personal Data beyond the periods stated above for different reasons:

  • Legal obligation: We are required by law to retain specific data (e.g., financial records for tax authorities).
  • Legal claims: Data is necessary to establish, exercise, or defend legal claims.
  • Your explicit request: You ask Us to retain specific information.
  • Technical limitations: Data exists in backup systems that are scheduled for routine deletion.

You may request information about how long We will retain Your Personal Data by contacting Us.

When retention periods expire, We securely delete or anonymize Personal Data according to the following procedures:

  • Deletion: Personal Data is removed from Our systems and no longer actively processed.
  • Backup retention: Residual copies may remain in encrypted backups for a limited period consistent with our backup retention schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.
  • Anonymization: In some cases, We convert Personal Data into anonymous statistical data that cannot be linked back to You. This anonymized data may be retained indefinitely for research and analytics.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

  • Zoominfo

    Their Privacy Policy can be viewed at [ZoomInfo Technologies LLC (“ZoomInfo”) understands that you care about how information about you is used. This Privacy Policy (the “Policy”) explains how we collect information pertaining to businesses and business people (“Business Information”) and all other types of information, including personal information, through our online services (the “Services”), website, and mobile applications (collectively with the Services, the “Site”); how we maintain, use, and share that information; and how you can manage the way information about you is handled. “ZoomInfo” for purposes of this Privacy Policy includes ZoomInfo Technologies LLC, a Delaware limited liability company, and its affiliates. For individuals residing in the EEA, the UK, or Switzerland, please click here to find out more information. For information specific to residents of states with privacy laws, click here to find out more about your privacy rights under applicable state law(s). I. Introduction This brief summary of certain information in this Policy is intended to help you quickly understand what ZoomInfo is, how you can opt out of our database, and the potential outcomes of remaining in our database. ZoomInfo collects business contact and similar information related to individuals when they are working in their professional or employment capacity and uses this information to create professional profiles of individuals and profiles of businesses. We provide this information to our customers, who are businesses trying to reach business professionals for their own business-to-business sales, marketing, and recruiting activities. You can opt out of our database by visiting our Trust Center. At the Trust Center you can also submit an access request or claim your professional profile and update your profile information. Using the Trust Center is the quickest and easiest way to access your information or have it deleted or corrected. However, if you prefer to email or call us, our contact information is listed under the “Contact Us” Section at the end of this Policy. By remaining in our database, you may be contacted by our customers when they are conducting their business-to-business sales, marketing, and recruiting activities. Communications you receive from our customers may be relevant to your profession or employment role, but we cannot guarantee that you will find such communications to be relevant or of interest to you. II. How We Collect Information ZoomInfo collects data about people and companies in multiple ways, including the web, information provided by our users and customers, information licensed from other companies, and research from our in-house research team. Click on each dropdown below to learn more about how we collect information and the types of information we collect. A. What types of information does ZoomInfo collect and process? B. How does ZoomInfo collect information? C. How does ZoomInfo handle customer information? III. How We Use Information Details about how we use information are provided throughout this Policy, but in this Section we compile a list of specific uses. Click on the dropdown arrow to learn more about how ZoomInfo may use the information it collects. In addition to the uses described in the above Section, we may also use collected information for one or more of the following purposes: Provide, maintain, personalize, and improve the Site and Services Verify, cleanse, update, and maintain information in our Directory, Site, and Services Process user and customer transactions and purchases Send technical notices, updates, security alerts, and administrative messages Respond to comments, questions, feedback, and requests, and provide customer support Create and maintain customer and user ZoomInfo accounts and authenticate users Fine-tune or train LLMs or other Artificial Intelligence models Monitor and analyze trends, usage, and activities related to the Site and Services Conduct troubleshooting, data analysis, testing, research, and other similar activities Communicate about ZoomInfo products, services, offers, promotions, rewards, and events Facilitate contests, sweepstakes, and promotions, process entries, and deliver rewards Detect, investigate, and prevent fraud and other illegal activities Protect the rights and property of ZoomInfo, our customers, and others Provide notice of important changes to the Site, including changes or updates to this Privacy Policy Respond to requests from individuals exercise their rights related to their information under applicable law Comply with our contractual and legal obligations, resolve disputes with users, and enforce our agreements As required by law, regulation, or other governmental authority, including for purposes of complying with a subpoena or similar legal processes Carry out any other purpose described at the time the information was collected IV. How We Share Information We share information with our customers, partners, certain third parties, and as required by law. Click on the dropdown arrow to learn more about how ZoomInfo may share information. Disclosures to Customers, Users, and Partners Disclosures to Affiliates Disclosures to Service Providers Disclosures for Legal Reasons Disclosures to a Buyer of the Company Other Disclosures V. Cookies and Similar Technologies Most websites, including our Site, use a feature of browsers to set a small text file called a “cookie” on a computer. The site placing the cookie on a computer can then recognize the computer when the user of the computer revisits the site to allow automatic login and track how the user is using the site. There are two main categories of cookies: First-Party Cookies. First-party cookies are served directly by us to visitors to our Site. Third-Party Cookies. Third-party cookies are served by a third party on our behalf to visitors of our Site. These cookies may be placed by our service providers, partners, and affiliates for Site functionality, performance, analytics, and other similar purposes. When individuals visit our Site, our servers and/or those of our service providers, partners, and affiliates automatically record certain information that the web browser sends, such as web request, Internet Protocol address, browser type, referring/exit pages and URLs, page loads and clicks, domain names, landing pages, pages viewed, time and date of use, and other similar information. This information is used to personalize visitors’ experience, analyze which pages visitors view, provide web features such as social sharing widgets, measure advertising effectiveness, remarket to visitors, and for other similar purposes. ZoomInfo’s Services include products that involve the placement of cookies and pixels on our customers’ websites. Information provided to ZoomInfo through these technologies depends on the specific Services used by a customer, but can include information such as IP address, unique visitor identifier, page URLs, browser and device information, and other similar information. ZoomInfo uses this information to provide the Services to our customers, including online advertising. ZoomInfo may also link this information to other information we hold about individuals for purposes of specifically identifying website visitors. Individuals are free to decline cookies and can configure their browser to accept all cookies, reject all cookies, erase cookies, or notify the user when a cookie is set. Electing to reject or disable cookies may substantially limit an individual’s ability to use our Site. To manage your cookie preferences on the ZoomInfo Site, click Cookies Settings. ZoomInfo may also adopt other technologies that serve similar functions as cookies. Click on the dropdown arrows below to learn more about how ZoomInfo uses cookies and other technologies on its website. A. Google Analytics B. Web Beacons C. Social Media Widgets D. Advertising Choices and Control VI. Your Choices You have choices about how ZoomInfo uses your information. Individuals can use our Trust Center to submit requests to access, update, or delete the information we may hold about them. Businesses can use the Trust Center to claim and update their company information. Click on the dropdown arrows below to learn more about these choices and how you can exercise them. A. How to Change, Access, or Delete Personal Information B. How to Change or Delete Company Information C. How to Opt Out of Certain Uses of Information VII. How Do We Keep Information Secure? Information security is important to us. ZoomInfo is a SOC II, ISO 27701, and ISO 27001 certified company. We follow generally accepted industry standards and use a variety of measures to protect the information submitted to us, both during transmission and once we receive it. However, no method of Internet transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect information, we cannot guarantee its absolute security. For more information on ZoomInfo’s security practices, see the ZoomInfo Security Overview page of our website and our Trust Center. VIII. Data Retention We will retain personal information for a period of time consistent with the original purpose(s) for which we collected it, as described in this Privacy Policy, including, as applicable, (i) for as long as we have an ongoing relationship with the individual to whom the information pertains; (ii) as long as needed to provide users, our customers, or our partners the Services; (iii) as necessary to comply with our legal obligation(s); (iv) as necessary to resolve disputes or to protect ourselves from potential future disputes; or (v) as necessary to enforce our agreements. Retention periods will be determined taking into account the amount, nature, and sensitivity of the personal information and the purpose(s) for which it was collected. After the retention period ends, we will delete the personal information. Where we are unable to do so, we will ensure that appropriate measures are put in place to prevent any further use of such information. IX. Links to Other Sites This Site contains links to other sites that are not owned or controlled by ZoomInfo. We are not responsible for the privacy practices of such other sites. When individuals leave our Site, we encourage them to be aware of and to read the privacy statements of each and every website that collects personally identifiable information. This Policy applies only to information collected by this Site or in the method(s) otherwise discussed herein. X. Information for Individuals Outside the U.S. Individuals who use our Site from outside of the United States should understand that we may collect, process, and store their personal information in the United States and other countries in which we or our affiliates or subcontractors maintain facilities. The laws in the U.S. regarding personal information may be different from the laws of the Site visitor’s state or country, and disclosure of personal information may be required in response to lawful requests by the courts, law enforcement, and national security authorities in the U.S. or other jurisdictions where the information is held. A list of ZoomInfo’s sub-processors, their locations, and their processing activities is available at /legal/subprocessors. ZoomInfo complies with applicable international privacy laws and with the EU-US and Swiss-US Data Privacy Frameworks, including the UK Extension. If you reside in the European Economic Area (EEA), the UK, or Switzerland, expand the dropdown Sections below to learn more about your rights. Individuals elsewhere outside the US with concerns or questions about our privacy practices not addressed in this Policy may reach us using the information in the “Contact Us” Section below. A. Individuals in the European Economic Area (EEA), the UK, and Switzerland B. Data Privacy Frameworks C. Our Article 27 Representative XI. Children’s Privacy Our Site is not directed to or intended for individuals under the age of 16. We do not knowingly collect or use any personal information from users of our Site who are under the age of 16. No personal information should be submitted to our Site by individuals who are under 16 years of age. If we learn that we have collected information from someone who is under 16, we will take steps to delete the personal information as soon as possible. Individuals who believe we may have collected personal information from someone under 16 should contact us at [email protected]. XII. Changes to this Policy ZoomInfo reserves the right to modify this Policy from time to time, so please review it regularly. If we make material changes to this Policy, we will notify individuals here, by email, and/or by means of a notice on our homepage prior to the changes becoming effective. Continued use of the Site after any updates to this Privacy Policy constitutes acceptance of the updated Privacy Policy. XIII. Questions or Complaints Not Related to the Data Privacy Framework For an unresolved data privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. XIV. Contact Us For questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at: ZoomInfo Attn: Privacy 330 W Columbia Way, Floor 8, Vancouver, WA 98660 360-718-5630 Email: [email protected]](ZoomInfo Technologies LLC (“ZoomInfo”) understands that you care about how information about you is used. This Privacy Policy (the “Policy”) explains how we collect information pertaining to businesses and business people (“Business Information”) and all other types of information, including personal information, through our online services (the “Services”), website, and mobile applications (collectively with the Services, the “Site”); how we maintain, use, and share that information; and how you can manage the way information about you is handled. “ZoomInfo” for purposes of this Privacy Policy includes ZoomInfo Technologies LLC, a Delaware limited liability company, and its affiliates. For individuals residing in the EEA, the UK, or Switzerland, please click here to find out more information. For information specific to residents of states with privacy laws, click here to find out more about your privacy rights under applicable state law(s). I. Introduction This brief summary of certain information in this Policy is intended to help you quickly understand what ZoomInfo is, how you can opt out of our database, and the potential outcomes of remaining in our database. ZoomInfo collects business contact and similar information related to individuals when they are working in their professional or employment capacity and uses this information to create professional profiles of individuals and profiles of businesses. We provide this information to our customers, who are businesses trying to reach business professionals for their own business-to-business sales, marketing, and recruiting activities. You can opt out of our database by visiting our Trust Center. At the Trust Center you can also submit an access request or claim your professional profile and update your profile information. Using the Trust Center is the quickest and easiest way to access your information or have it deleted or corrected. However, if you prefer to email or call us, our contact information is listed under the “Contact Us” Section at the end of this Policy. By remaining in our database, you may be contacted by our customers when they are conducting their business-to-business sales, marketing, and recruiting activities. Communications you receive from our customers may be relevant to your profession or employment role, but we cannot guarantee that you will find such communications to be relevant or of interest to you. II. How We Collect Information ZoomInfo collects data about people and companies in multiple ways, including the web, information provided by our users and customers, information licensed from other companies, and research from our in-house research team. Click on each dropdown below to learn more about how we collect information and the types of information we collect. A. What types of information does ZoomInfo collect and process? B. How does ZoomInfo collect information? C. How does ZoomInfo handle customer information? III. How We Use Information Details about how we use information are provided throughout this Policy, but in this Section we compile a list of specific uses. Click on the dropdown arrow to learn more about how ZoomInfo may use the information it collects. In addition to the uses described in the above Section, we may also use collected information for one or more of the following purposes: Provide, maintain, personalize, and improve the Site and Services Verify, cleanse, update, and maintain information in our Directory, Site, and Services Process user and customer transactions and purchases Send technical notices, updates, security alerts, and administrative messages Respond to comments, questions, feedback, and requests, and provide customer support Create and maintain customer and user ZoomInfo accounts and authenticate users Fine-tune or train LLMs or other Artificial Intelligence models Monitor and analyze trends, usage, and activities related to the Site and Services Conduct troubleshooting, data analysis, testing, research, and other similar activities Communicate about ZoomInfo products, services, offers, promotions, rewards, and events Facilitate contests, sweepstakes, and promotions, process entries, and deliver rewards Detect, investigate, and prevent fraud and other illegal activities Protect the rights and property of ZoomInfo, our customers, and others Provide notice of important changes to the Site, including changes or updates to this Privacy Policy Respond to requests from individuals exercise their rights related to their information under applicable law Comply with our contractual and legal obligations, resolve disputes with users, and enforce our agreements As required by law, regulation, or other governmental authority, including for purposes of complying with a subpoena or similar legal processes Carry out any other purpose described at the time the information was collected IV. How We Share Information We share information with our customers, partners, certain third parties, and as required by law. Click on the dropdown arrow to learn more about how ZoomInfo may share information. Disclosures to Customers, Users, and Partners Disclosures to Affiliates Disclosures to Service Providers Disclosures for Legal Reasons Disclosures to a Buyer of the Company Other Disclosures V. Cookies and Similar Technologies Most websites, including our Site, use a feature of browsers to set a small text file called a “cookie” on a computer. The site placing the cookie on a computer can then recognize the computer when the user of the computer revisits the site to allow automatic login and track how the user is using the site. There are two main categories of cookies: First-Party Cookies. First-party cookies are served directly by us to visitors to our Site. Third-Party Cookies. Third-party cookies are served by a third party on our behalf to visitors of our Site. These cookies may be placed by our service providers, partners, and affiliates for Site functionality, performance, analytics, and other similar purposes. When individuals visit our Site, our servers and/or those of our service providers, partners, and affiliates automatically record certain information that the web browser sends, such as web request, Internet Protocol address, browser type, referring/exit pages and URLs, page loads and clicks, domain names, landing pages, pages viewed, time and date of use, and other similar information. This information is used to personalize visitors’ experience, analyze which pages visitors view, provide web features such as social sharing widgets, measure advertising effectiveness, remarket to visitors, and for other similar purposes. ZoomInfo’s Services include products that involve the placement of cookies and pixels on our customers’ websites. Information provided to ZoomInfo through these technologies depends on the specific Services used by a customer, but can include information such as IP address, unique visitor identifier, page URLs, browser and device information, and other similar information. ZoomInfo uses this information to provide the Services to our customers, including online advertising. ZoomInfo may also link this information to other information we hold about individuals for purposes of specifically identifying website visitors. Individuals are free to decline cookies and can configure their browser to accept all cookies, reject all cookies, erase cookies, or notify the user when a cookie is set. Electing to reject or disable cookies may substantially limit an individual’s ability to use our Site. To manage your cookie preferences on the ZoomInfo Site, click Cookies Settings. ZoomInfo may also adopt other technologies that serve similar functions as cookies. Click on the dropdown arrows below to learn more about how ZoomInfo uses cookies and other technologies on its website. A. Google Analytics B. Web Beacons C. Social Media Widgets D. Advertising Choices and Control VI. Your Choices You have choices about how ZoomInfo uses your information. Individuals can use our Trust Center to submit requests to access, update, or delete the information we may hold about them. Businesses can use the Trust Center to claim and update their company information. Click on the dropdown arrows below to learn more about these choices and how you can exercise them. A. How to Change, Access, or Delete Personal Information B. How to Change or Delete Company Information C. How to Opt Out of Certain Uses of Information VII. How Do We Keep Information Secure? Information security is important to us. ZoomInfo is a SOC II, ISO 27701, and ISO 27001 certified company. We follow generally accepted industry standards and use a variety of measures to protect the information submitted to us, both during transmission and once we receive it. However, no method of Internet transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect information, we cannot guarantee its absolute security. For more information on ZoomInfo’s security practices, see the ZoomInfo Security Overview page of our website and our Trust Center. VIII. Data Retention We will retain personal information for a period of time consistent with the original purpose(s) for which we collected it, as described in this Privacy Policy, including, as applicable, (i) for as long as we have an ongoing relationship with the individual to whom the information pertains; (ii) as long as needed to provide users, our customers, or our partners the Services; (iii) as necessary to comply with our legal obligation(s); (iv) as necessary to resolve disputes or to protect ourselves from potential future disputes; or (v) as necessary to enforce our agreements. Retention periods will be determined taking into account the amount, nature, and sensitivity of the personal information and the purpose(s) for which it was collected. After the retention period ends, we will delete the personal information. Where we are unable to do so, we will ensure that appropriate measures are put in place to prevent any further use of such information. IX. Links to Other Sites This Site contains links to other sites that are not owned or controlled by ZoomInfo. We are not responsible for the privacy practices of such other sites. When individuals leave our Site, we encourage them to be aware of and to read the privacy statements of each and every website that collects personally identifiable information. This Policy applies only to information collected by this Site or in the method(s) otherwise discussed herein. X. Information for Individuals Outside the U.S. Individuals who use our Site from outside of the United States should understand that we may collect, process, and store their personal information in the United States and other countries in which we or our affiliates or subcontractors maintain facilities. The laws in the U.S. regarding personal information may be different from the laws of the Site visitor’s state or country, and disclosure of personal information may be required in response to lawful requests by the courts, law enforcement, and national security authorities in the U.S. or other jurisdictions where the information is held. A list of ZoomInfo’s sub-processors, their locations, and their processing activities is available at /legal/subprocessors. ZoomInfo complies with applicable international privacy laws and with the EU-US and Swiss-US Data Privacy Frameworks, including the UK Extension. If you reside in the European Economic Area (EEA), the UK, or Switzerland, expand the dropdown Sections below to learn more about your rights. Individuals elsewhere outside the US with concerns or questions about our privacy practices not addressed in this Policy may reach us using the information in the “Contact Us” Section below. A. Individuals in the European Economic Area (EEA), the UK, and Switzerland B. Data Privacy Frameworks C. Our Article 27 Representative XI. Children’s Privacy Our Site is not directed to or intended for individuals under the age of 16. We do not knowingly collect or use any personal information from users of our Site who are under the age of 16. No personal information should be submitted to our Site by individuals who are under 16 years of age. If we learn that we have collected information from someone who is under 16, we will take steps to delete the personal information as soon as possible. Individuals who believe we may have collected personal information from someone under 16 should contact us at [email protected]. XII. Changes to this Policy ZoomInfo reserves the right to modify this Policy from time to time, so please review it regularly. If we make material changes to this Policy, we will notify individuals here, by email, and/or by means of a notice on our homepage prior to the changes becoming effective. Continued use of the Site after any updates to this Privacy Policy constitutes acceptance of the updated Privacy Policy. XIII. Questions or Complaints Not Related to the Data Privacy Framework For an unresolved data privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. XIV. Contact Us For questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at: ZoomInfo Attn: Privacy 330 W Columbia Way, Floor 8, Vancouver, WA 98660 360-718-5630 Email: [email protected])

Children’s Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: [email protected]

  • By phone: 2066582607

  • By mail: 701 5th Ave Ste 4200, Seattle, WA 98104